Security policy: Note that CaixaBank will never ask you for your password, PIN or other confidential data, either by e-mail or on any electronic form.

See the Security Tab (Opens in a new window)

Processing of personal data

The entity responsible for the processing is CaixaBank, S.A., with TIN A-08663619

Contact details of the Data Protection Officer: 
https://www.caixabank.com/dataprotectionofficer (Opens in a new window)

Your data will be processed for the purpose of sending you the information you request from us. We may also use your data to send you corporate information and news on the events that we organise, provided that you have granted your consent to this. Your data will also be processed in order to comply with regulatory requirements and obligations.

This data can be communicated to public authorities, for the compliance of a required legal obligation, as well as to service suppliers and to third parties necessary for the management and execution of this application.

The data will be processed while the duration derived from the request in force; once the validity has expired, the data will be stored (during the limitation period of the actions derived from these relationships) for the sole purpose of complying with the required legal obligations, and for the formulation, exercise or defense of claims.

Exercise of rights and claims before the Data Protection Authority

The owner of the data will be able to exercise their rights with regard to your personal data in accordance with the current regulations, in CaixaBank's offices, at the P.O.B. 209-46080 VALENCIA or at www.caixabank.com/exerciseofrights (Opens in a new window) , indicating the reference "SHAREHOLDERS Data Protection Right". Given the special nature of such information, if you make a generic rights request to CaixaBank, S.A., this information will not be reflected.

Likewise, you can direct claims derived from the processing of your personal data to the Spanish Data Protection Authority (www.aepd.es (Opens in a new window) ).